PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
The personal data held by is stored securely in accordance with our internal security policies and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your device. Please read our Cookies usage page for further information.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
This cookie is for tracking your visit page to page and allows us to remember item you place in your shopping basket. With cookies disables, this would mean you would not be able to place an order as you would not be able to progress through the shopping process as the relevant information would not be retained.
Google Analytics Cookies:
These cookies are used by many websites to record information about users that visit their website. They are primarily used to enable us to examine activity and success of our website. It also allows us use this information to improve our users’ experience and to differentiate between first time visitors and repeat visitors to our website.
This cookie allows us to track whether you are logged in or not, and if you are logged in, who you are logged in as. Also if you are logged in, your shopping basket items are retained against your user profile in the secure database. This means, if you have not purchased on that visit, on you next visit and login to the website, your shopping basket contents are restored. No sensitive data stored via this cookie – we simply store just enough information to identify you in our database. This information is fully encrypted and secure. All cookies used are 'first party' cookies. This means that any cookie set by our website can only be used by our website. No other website is able to read or access information from any cookie set by our website. We do not use 'third party' cookies which would permit this, which is sometimes used by other website.